Introduction to Allergen Control

Allergen control is a vital part of food safety, aimed at preventing contamination of food products with allergenic substances.
There are 14 recognised allergens that must be declared when they are used as ingredients in food, including nuts, milk, eggs and wheat.

Allergen Control in Patisserie and Confectionery

Many common ingredients in patisserie and confectionery, such as milk, eggs, nuts, and gluten, are recognised allergens.
It’s essential to control and manage these allergens to prevent allergic reactions in customers.

Ingredient control: Accurate tracking and labelling of ingredients is essential for allergen control. Always check goods upon delivery for allergen information.
Dedicated equipment and utensils: Where possible, use separate tools and equipment for handling each allergen to avoid cross-contamination.
Cleaning: Regular, thorough cleaning of equipment and surfaces can reduce allergen contamination.
Training: Staff should be trained in allergen management practices, including how to handle and label allergenic ingredients correctly and how to respond to allergen enquiries from customers.

It’s a legal requirement to provide accurate and clearly visible allergen information on pre-packaged foods and also for non-packaged foods sold in cafés, bakeries and other food outlets.
Detailed allergen information should be readily available to customers, either on the product label or in an allergen menu or guide.

Risk of serious allergic reactions in customers, which can be life-threatening in severe cases.
Product recalls: If allergens are not declared or controlled correctly, food products may have to be recalled, leading to financial loss and damage to brand reputation.
Legal consequences: Businesses can face heavy fines and other penalties for failing to comply with allergen control regulations.

Protection of customers: Ensuring safety and wellbeing of customers with allergies or intolerances.
Avoiding potential liability and associated costs, including product recalls and legal penalties.
Enhancing business reputation by demonstrating commitment to food safety and customer care.
Attracting a wider customer base, as many people value clear allergen information, even if they don’t have allergies themselves.