Accommodation types and suppliers in travel and tourism

Accommodation types and suppliers in travel and tourism

Understanding Accommodation Types in Travel and Tourism

  • Hotels are traditional forms of accommodation that vary in price, style, and theme, offering a range of services such as swimming pools, spas, and restaurants.

  • Resorts are typically located in tourist hot spots, offering a comprehensive suite of facilities and activities. They often cater to specific interests like golf, skiing, or beach-going.

  • Hostels are budget accommodations, often preferred by backpackers or youths, generally offering dormitory-style rooms with shared facilities.

  • Bed and Breakfasts (B&Bs) provide a homely environment, typically including breakfast, and can offer a more personalised experience.

  • Self-catering Accommodations such as holiday cottages, villas, and apartments, allow the tourist complete independence, providing kitchen facilities to prepare meals.

  • Campsites and caravanning parks offer space for tents and caravans. They often provide shared facilities such as bathing and cooking areas.

  • Specialised Accommmodations include wellness retreats, eco-lodges, and boutique hotels which focus on unique experiences or themes.

Key Accommodation Suppliers in Travel and Tourism

  • Travel agencies offer the role of intermediary, booking accommodation on the customer’s behalf, either as part of a package holiday, or individually.

  • Online Travel Agents (OTAs) such as Booking.com, Expedia, Agoda, serve a similar role as travel agencies but operate online, and often provide user reviews.

  • Direct bookings with the accommodation providers themselves can be done via their official websites or direct contact.

  • Tour operators package together travel and accommodation, often along with transfers and excursions, that they sell directly or through travel agencies.

Important Considerations for Accommodation Selection

  • Always consider the target market. Teenagers may prefer hostels, retirees may prefer hotels or B&Bs, and families may prefer self-catering accommodations.

  • Keep in mind location and accessibility, which can greatly influence the customer’s satisfaction with their stay.

  • Understand the range of services offered by each type of provider and how it aligns with the customer’s needs and wants.

  • Always consider the budget of the customer when recommending or choosing an accommodation type.

Making informed choices and giving appropriate advice about accommodation is a vital aspect of being successful in travel and tourism operations. Having a strong understanding of the range of accommodation options and suppliers available aids in delivering optimum customer satisfaction.