Consumer Behaviour and Market Analysis
Consumer Behaviour and Market Analysis
Consumer Behaviour
- Consumer behaviour refers to the study of how individuals make decisions about what they buy, use, and dispose of products, services, or experiences.
- The three main sectors of consumer behaviour are the individual, the group, and the corporation.
- Consumer behaviour affects every stage of a product’s life cycle from initial idea to post-purchase review.
- Understanding consumer behaviour is critical for designers and manufacturers of textiles and fashion products to effectively connect with their consumers.
- The four major types of consumer behaviour are routine, limited decision making, extensive decision making and impulsive buying.
Factors Influencing Consumer Behaviour
- Consumer behaviour is influenced by personal factors (such as age, gender, purchasing power) and social factors (like group behaviour and social status).
- Psychological factors include motivation, perception, learning, beliefs and attitudes.
- Cultural influences involve societal systems, cultural traditions, social roles, and other societal norms.
- Consumptive behaviour changes over time due to changes in associated factors such as major events, technological advancements, economic factors, and ethical/sustainable concerns.
Market Analysis
- Market analysis is the research process that gathers data about the market in which a company operates, including details about competitors, customers, and other elements.
- It considers the market size, competitors, customer behaviour, and the economic environment.
- An effective market analysis produces insights into consumers’ buying behaviour, their preferences and dislikes, price sensitivity and willingness to buy at certain price points.
- The two main types of market analysis tools are quantitative research, which involves statistical data, and qualitative research, which involves observing behaviours and interpreting them.
Trends Analysis
- Trends analysis is the practice of collecting information on the latest fashion trends to determine consumer demand.
- The goal of fashion trends forecasting is to predict what colours, materials, and styles will be popular in the upcoming seasons.
- This involves analysing the latest fashion reports, observing street fashion trends, and investigating cultural and societal trends that shape fashion.
- The four levels of fashion trend analysis are haute couture, designer or ‘premium’ fashion, high street fashion, and discount or value fashion.
- Steps to forecast fashion trends effectively include observing societal changes, attending fashion shows, and studying fashion publications.