Workplace behavior and expectations

Workplace behavior and expectations

Workplace Behaviour and Expectations

Understanding how to conduct oneself in a professional setting is key, whether engaging with colleagues, superiors, clients, or customers. Here are some essential guidelines.

Professionalism

Professionalism refers to conducting oneself with responsibility, integrity, accountability, and excellence.
It involves communicating effectively and appropriately and always striving for ongoing learning and development.
Be sure to dress appropriately for your workplace. This shows respect for the organisation and your role.
Always arrive punctually, both for your overall work schedule and any specific meetings or appointments.

Communication and Interaction

Clear and polite communication is key, whether face-to-face, over the phone, or in written correspondence.
Understand that everyone has different communication styles and try to adapt accordingly.
Show respect towards all coworkers, regardless of their role or rank in the company.
Use active listening skills to show colleagues and customers that you value their input.

Teamwork

Cooperation is vital in a workplace setting. Always be willing to assist and support your colleagues.
Be sure to show appreciation when a coworker assists you, and be quick to offer help when you can.
Encourage a positive workplace environment through acts of kindness and recognition towards colleagues.

Respect and Discrimination

A respectful workplace is one where discrimination and harassment are not tolerated.
Understand and respect the diversity that individuals bring to the organization in terms of age, race, gender, ethnic origin, physical ability, lifestyle choice, and cultural background.
Report any behaviours that are discriminatory or disrespectful to an appropriate figure within the company.

Office Etiquette

Respect shared spaces and resources. Leaving communal areas, like kitchens or meeting rooms, tidy after use is part of professional workplace behaviour.
Limit personal phone calls and other interactions during work hours.
It’s important to remember to respect coworker’s privacy. Physical and personal boundaries should be observed at all times.

Consideration for Health and Safety

Understand and comply with your company’s health and safety policies. This could involve emergency procedures, use of equipment, or specific regulations depending on your role.
Report any issues or hazards immediately to the appropriate person.
Awareness of your own and others’ wellbeing in the workplace can contribute to a healthier, more productive environment.

Continuous Learning and Professional Development

Always be willing to learn and improve in your career. This could involve attending trainings or workshops or seeking advice and feedback from colleagues.
Embrace new opportunities to grow and add to your skills.
Show initiative by suggesting new ideas and improvements to workflows or procedures.