Use of ICT for communication and management of information

An Overview of ICT in Communication and Information Management

ICT tools like email, instant messaging, and video conferencing significantly improve business communication.
These methods, when compared to traditional mail or telephone methods, result in faster and more efficient exchanges.
Virtual meetings via services like Zoom or Google Meet can bring stakeholders together regardless of their geographical location.
The use of ICT in document creation and management, such as Google Docs or Microsoft Office, allows for real-time collaboration and version control.

ICT allows for systematic collection, processing, storing, and dissemination of information.
Database management systems (DBMS) like Oracle, Microsoft SQL Server, and MySQL help manage large amounts of structured data efficiently.
With ICT, there’s the option for automated backup, recovery system and encryption techniques to safeguard data.
ICT enables real-time reporting and data analysis, which aid decision making and strategic planning.

An Intranet is an internal network for sharing information within an organisation, enhancing employee cooperation.
An Extranet extends an Intranet to outside users (like clients or suppliers), providing valuable accessibility while maintaining control and security.

ICT provides tools for job scheduling, task assignment, progress tracking, and more.
Uses of ICT in workflow management enhance productivity by reducing delays and manual intervention.
ICT solutions like Trello, Asana, or Microsoft Planner can be used to design and manage workflows on a shared platform.

With ICT, it’s crucial to understand the Data Protection Act and how it affects the way businesses handle personal data.
ICT allows businesses to implement security measures like firewalls, antivirus software, and two-factor authentication to prevent data breaches.

ICT tools like analytics and research platforms provide access to a wealth of information, enabling detailed market research.
Big data and machine learning techniques, possible because of ICT, can help in the analysis of consumer behaviour and developing new products.