Using Email and Ediary

Using Email

Understand the basic layout of an email - including ‘to’, ‘cc’, ‘bcc’, ‘subject’, and ‘body’.
Compose emails with clarity and precision. Ensure the subject line accurately reflects the email content.
Review your audience: use ‘cc’ for people who are to receive a copy of the email, and ‘bcc’ for those who need to be informed discretely.
Know how to attach documents or files and check they’re the correct ones before sending.
Ensure the appropriate level of formality is used depending on the recipient. Maintain professionalism in workplace emails.
Use spell check and proofread your email for punctuation errors before sending.
Know how to flag or highlight important mails for ease of accessibility.
Be wary of phishing scams, always check the sender’s email address to verify authenticity.
Be aware of email etiquette, such as not using all caps (as it can be considered shouting) and avoiding unnecessary forwards or spamming.

Managing an E-diary

Familiarise yourself with your e-diary’s layout and operation, learning the features it offers for scheduling and organising tasks.
Use your e-diary for planning and organising your workload by setting reminders for deadlines, meetings, or important events.
Understand how to set recurring events for tasks or meetings that happen regularly.
Learn how to share or send events and invites to colleagues or other parties.
Update your e-diary promptly and accurately to reflect any changes in your schedule and avoid conflicts.
Always check your e-diary at the start and end of the day to keep track of your tasks and plan ahead.
Ensure your e-diary is backed up regularly to avoid loss of data.
Prioritise tasks appropriately in your e-diary to manage your time effectively.
Set your availability or customise your work hours to avoid scheduling meetings or events outside your working hours.
Use your e-diary to balance workload over time and to ensure no single day is overloaded.