Cash handling procedures

Correct Cash Handling:

Personal Hygiene: Always wash hands before handling cash as money can be a medium for transferring germs.
Counting Cash: Always count cash in a secure location. If the cash is being transferred from a guest to the cashier, count the money discreetly and accurately to ensure the correct amount is accounted for.
Change: Always ensure to provide the correct change. To avoid mistakes, count the change back to the customer. Ensure to have enough small denomination notes and coins for returning precise change.
Receipts: Always provide a receipt to the customer. It should detail the items purchased, their individual cost, total amount, and the amount of change.

Cash Register Operations:

Opening Till: At the start of the service, ensure you have sufficient change in the till. This is known as a ‘float’.
Recording Transactions: Make sure all orders are entered and cash transactions are recorded accurately in the cash register. This reduces the chance of discrepancies at the end of the day.
End-of-Day Procedures: At the end of each day, reconcile the register records with the actual cash. Balance the till, which refers to making sure the total matches the day’s sales receipts.
Cash Drops: During busy hours or if the cash register accumulates a substantial amount of money, perform cash drops to reduce the risk of theft.

Responsible Cash Handling:

Avoid distractions: One should avoid distractions such as personal phone usage or chatting with coworkers while handling cash to avoid errors or misplacement of money.
Security Measures: Strictly adhere to the established company policies regarding cash handling. Report suspicious activities to the manager immediately.
Accountability: Always be accountable for the cash in your register tool at the start, during, and end of your working shift. Handing over unchecked cash or having unaccounted losses can lead to penalties.
Communication: Make sure any cash-handling related information is communicated clearly and directly between coworkers and supervisors.

These bullet points highlight important aspects of correct cash handling, cash register operations, and responsible cash handling within the food and beverage service industry.