Menu knowledge and procedures
Menu knowledge and procedures
Understanding Menu Types
- A la carte: This type of menu offers a wide variety of dishes and customers can make their individual selection.
- Table d’hôte: In contrast, a table d’hôte menu has a fixed number of courses with limited options and is often less expensive.
Menu Components
- Appetisers: Understand that the first course of a menu typically consists of appetisers, meant to stimulate appetite for the main course.
- Soups and Salads: These often follow the appetisers and can either complement or contrast with the following dish.
- Main course: This includes a variety of dishes, from meat to fish and vegetarian options, and is the substantial part of the meal.
- Desserts: These are the sweet course that follows the main meal and can vary greatly depending on cuisines and preferences.
- Beverages: Understand the importance of beverage pairing with dishes to enhance overall dining experience.
Familiarity with Menu Items
- Ingredients knowledge: Understand what each dish is composed of, including sauce and condiment choices. This can involve knowing preparation methods, cooking techniques, and ingredient sourcing where relevant.
- Cultural knowledge: Show familiarity with foreign and regional dishes, understanding their significance and traditional serving methods.
- Dietary needs: Be prepared to discuss which menu options are suitable for guests with specific dietary requirements, such as vegetarians, vegans, or those with allergies.
Menu Procedures
- Presenting the Menu: Demonstrate proper technique for presenting the menu, holding it open for the guest and pointing out specials.
- Order taking: Know how to take customer’s orders correctly and efficiently, always double-checking for accuracy. Also understand the correct order in which to take orders, traditionally ladies first, then men, and finally the host.
- Up-selling techniques: Learn to subtly recommend higher-priced items and specialities, or suggest pairing dishes with suitable beverages. But remember, the key is to enhance the guest’s experience, not to push sales.
- Addressing queries: Prepare to answer guest’s questions about the menu, which might include explanations about ingredients, portion sizes, or the suitability of dishes for certain diets.
- Conveying orders to the kitchen: Understand the importance of accurately and quickly communicating the orders to the kitchen staff, and know how to handle any changes or special requests.
Understanding Menu and Beverages Pairing
- Wine and food pairing: Appreciate the importance of pairing wines appropriately with the dishes to enhance the dining experience.
- Other beverages: Besides wine, be aware of other beverages including cocktails, teas, and coffees, and know their suitable pairings.
Keeping Up-to-date
- Seasonal changes: Understand that menus can change seasonally and therefore, it is your duty to keep yourself updated with the new additions or changes.
- Daily specials: Lastly, keep track of the daily specials and promote them wherever suitable. This might involve knowing why they’re special, how they’re prepared, or which ingredients they feature.