Carrying and clearing techniques

Carrying Techniques

Overview

Delivering food and beverage to the table is the core job of a server. Proper carrying techniques are essential for safety, efficiency, and customer service.

Carrying Plates

When carrying plates, it’s important to balance them carefully, usually done on the forearm and in the hand.
Never stack plates on top of each other, as this could become unsteady and lead to spills or breakages.

Carrying Glasses

When carrying glasses, again balance is critical. Use a serving tray and distribute weight evenly across it.
Always hold the tray with one hand beneath it to provide support.

Carrying Hot Items

For hot items, additional caution is needed. Use heat-resistant gloves or cloths to avoid burns.
Make sure all heat-resistant items like hot plates, pots, or tea pots are handled safely and guests are warned when necessary.

Carrying Sharp Items

Sharp items, such as knives, should be carried with the point facing downwards and away from the body.

Clearing Techniques

Overview

Clearing tables promptly and efficiently can significantly enhance the dining experience for guests.

Emptying Plates

Empty plates should be cleared once every guest has finished their meal. Start with the guest who finished first and move around the table in a clockwise direction.

Dealing with Cutlery

When clearing cutlery, avoid touching the parts that a guest has used. Pickup cutlery by the handle.
Always stack dirty cutlery together separately from crockery.

Handling Leftover Food

Remove leftover food effectively and discretely, being careful not to spill. Use a waste bin or chute if available.

Clearing Glasses

Glasses should be cleared last, unless they are empty and pose a risk of being knocked over.
Like plates and cutlery, be careful when clearing glasses not to touch the rims or inside where the guest has drunk from.

Overall Hygiene

Good hygiene practices should be maintained at all times. Wash hands regularly and ensure a clean and neat appearance while working.
Wearing protective clothing such as aprons can also prevent spillages from soiling your clothes.

Safety

Avoid lifting heavy trays or objects without adequate support and posture. Bend the knees not the waist when lifting heavy objects.