Job roles in the hospitality industry

Hotel Management

General Manager: Responsible for all operations of the hotel. This includes overseeing staff, budgeting, ensuring guest satisfaction, and maintaining a high level of hotel standards.
Front Office Manager: Manages and supervises the reception desk, housekeeping, reservation bookings, and guest services.
Food and Beverage Manager: Manages the food and drink operations within the hotel. This includes managing staff, planning menus, and maintaining food hygiene and safety standards.

Restaurant, Bar, and Catering

Restaurant Manager: Manages the daily operation of a restaurant, scheduling staff, dealing with suppliers, ensuring food hygiene standards are met, and interacting with customers.
Chef: Prepares food to the highest standard, plans and develops menus, creates recipes, and orders food supplies.
Bartender: Prepares and serves drinks, makes cocktail recommendations, takes payment, and maintains a clean and stocked bar.
Waiter/Waitress: Serves food and beverages to customers, takes orders, handles payments, and ensures high level of customer service.
Catering Manager: Plans and oversees the catering for events, from menu creation to staff organisation, ensures food hygiene standards are met.

Travel and Tourism Services

Travel Agent: Provides advice and recommendations on travel options, makes arrangements for transportation, accommodation, sightseeing, and activities.
Tour Guide: Shares specific knowledge of a location or attraction with visitors, often leading group tours and answering questions.
Tourism Manager: Promotes tourism and local attractions, develops marketing strategies, organises special events or discounts, and monitors tourism trends.

Leisure and Recreation Services

Leisure Centre Manager: Manages the operation of a leisure centre, including programming, staffing, maintenance, and customer service.
Fitness Instructor: Provides guidance and instruction in a variety of fitness activities including aerobics, swimming, or weightlifting.
Spa Therapist: Provides specialist services such as massage or beauty treatments, maintains cleanliness and hygiene standards of treatment areas, and offers advice on body care or health-related issues.