Local, National and Multinational Businesses

Local, National and Multinational Businesses

Local Businesses

  • Local businesses are small-scale enterprises that typically serve a specific geographic location, often a town or city. Examples can include a local grocery store, restaurant, or hairdresser.
  • They often serve a limited catchment area and may depend heavily on local demographics and consumer behaviour.
  • Local business owners often live in the same area, which can give them a stronger understanding of their consumers’ needs and preferences.
  • Such businesses can provide unique, personalised service and build close relationships with their customers. However, they also often face stiff competition from larger enterprises or chains.

National Businesses

  • National businesses operate on a nationwide scale, having branches, offices, or outlets in various locations across a country. Examples might include a national bank, a supermarket chain, or an insurance company.
  • As opposed to operating in a localised market, national businesses cater to customers across the entire nation, resulting in a significantly larger target market.
  • Typically, national businesses have more resources, larger operations, and stronger brand recognition compared to local businesses.
  • However, operating on a national scale also brings challenges, including increased competition, higher operational costs, and more complex management requirements. There is also a risk of losing touch with local customer preferences in the pursuit of a ‘one size fits all’ approach.

Multinational Businesses

  • Multinational businesses, or multinational corporations (MNCs), have operations in multiple countries worldwide. Examples might include Apple, McDonald’s, or Toyota.
  • Differentiating characteristics of multinationals include global supply chains, different regional versions of products or services, and operations that follow a 24-hour cycle.
  • These businesses provide goods or services to a global market, giving them access to an enormous audience. They can also benefit from global economies of scale, international brand recognition, and financial and operational diversification.
  • However, they also face complex logistical and managerial challenges. Multinationals must consider cultural differences, varying regulations between countries, international competition, and potential negative impacts such as criticisms of exploitation and economic dominance.