Interview Skills

Pre-interview Preparation

Research Organisation: Understand the core mission and values of the place where you’re volunteering, whether a hospital, care home, or community centre.
Role Understanding: Have a clear understanding of the volunteering role and its requirements, responsibilities, and duties.
Mock Interviews: Conduct mock interviews with friends or family to practice responses and build confidence.
Preparing Answers: Formulate answers for common interview questions, focusing on experiences that highlight your skills and interests in health and social care.
Dress Appropriately: Choose professional and comfortable attire that aligns with the organisation’s dress code, showing that you can blend into their work environment.

During the Interview

First Impression: Begin with a firm handshake, maintain eye contact, and wear a friendly smile to create a positive first impression.
Active Listening: Show genuine engagement in the conversation, not interrupting the interviewer, and responding thoughtfully to questions.
Concise Responses: Give direct and informative answers, avoiding unnecessary details, while keeping the responses engaging.
Body Language: Display positive body language by maintaining an open posture, leaning slightly forward to show interest and nodding occasionally to demonstrate understanding.
Ask Insightful Questions: Prepare few thoughtful questions to ask about the organisation or role to show enthusiasm and initiative.

Post-interview Actions

Follow-up with a Thank You Note: Send a brief thank-you note or email after the interview, expressing gratitude for the opportunity and reinforcing your interest in the role.
Reflection: Reflect on your performance during the interview, identify areas where you felt you excelled and where improvements could be made.
Next Steps: If successful in getting the volunteering role, ask about the next steps such as training and orientation so you can prepare accordingly.

By honing these interview skills, you can showcase yourself as a dedicated, empathetic, and professional volunteer candidate who will bring value to the health and social care area.