Using the Internet and Email to Search for and Find Information

Basics of Internet Usage in Searching for Information

Understand the basics of internet searching; this involves knowing how to use search engines like Google, Bing or Yahoo.
Learn different search techniques such as using “quotations” for an exact phrase, using the “+” symbol to include all words in a search, and the “-“ symbol to exclude a word from a search.
Remember that the top results are not always the most relevant or reliable. Review more than one source before accepting information as accurate.
Important to understand that not all websites are trustworthy. Websites like those of government agencies (.gov.uk), educational institutions (.ac.uk), and recognized professional health organisations are more likely to provide reliable information.

Email Usage in Information Gathering

Regularly monitor your email inbox to stay updated and ensure important information is not missed.
Utilise email alerts or subscriptions to receive the latest research materials, articles, or newsletters related to Health and Social Care.
Use proper etiquette when sending emails; this includes using a clear and concise subject line, accurately addressing the recipient, making your request or query clear, being polite and professional, and including a signature block with your contact details.

Evaluating Online Information

Always evaluate the credibility of the source. Consider the author’s credentials, their authority on the topic, and their purpose for publishing the content.
Check the date of the publication or last updated information to ensure the information is current and relevant.
Verify the information from multiple sources. Be critical of the bias and accuracy of the information.

Privacy and Security when using Internet and Email

Always use respected and secure websites where the URL begins with ‘https’ rather than ‘http’; the ‘s’ indicates that the site is secure.
Do not open emails or download attachments from unknown sources; these may contain viruses or malware that can compromise your device.
Protect sensitive information by regularly changing passwords and using a unique and strong password for each account.
Use email filters to block spam and other unwanted emails.
Always follow the Data Protection Act guidelines in relation to use and storage of personal information. Be aware of the possible breaches of confidentiality in emails or online platforms.