Individuals Affected

Individuals Affected

Service Users

These are the individuals who receive care and support from health and social care services.
They may be affected by their care needs, personal circumstances, or by injustices and biases they encounter.
All service users have the right to be treated equally, with respect and dignity, regardless of their characteristics or identity.

Health and Social Care Professionals

These individuals provide the services and support to service users and include doctors, nurses, care workers, and therapists.
They must be aware of the diverse needs and rights of their service users, implementing anti-discriminatory practices and ensuring quality care.
Their actions and attitudes significantly impact service users’ experiences and their wellbeing.

Family Members

They play an essential role in the lives of service users and often provide informal care and support.
Family Members may advocate for the service users’ rights, equality, and diversity.
They often share the emotional and practical impact of the service user’s health or social circumstances.

Community Members

Individuals in the local and broader community influence the application of equality, diversity, and rights in health and social care.
Inclusive communities foster acceptance and understanding, while discriminatory behaviours in the community can negatively impact service users.
Community leaders, volunteers, local organisations, and neighbours can play a part in promoting equality, recognising diversity, and respecting rights.

Policy Makers and Legislators

These individuals create and enforce the laws and regulations that pertain to equality, diversity, and rights in health and social care.
They shape the framework within which health and social care services operate and determine the penalties for discrimination or unlawful practice.
Their actions affect the broader societal attitudes towards equality, diversity, and rights in health and social care.