Evaluating Own Verbal and Non-Verbal Communication Skills

Evaluating Own Verbal Communication Skills

Verbal communication is the ability to use words, tone, pitch and volume to express ideas and feelings.
An important aspect of evaluating your own verbal communication skills is to assess your conversation skills. This includes aspects like your ability to discuss subjects, listen to others, describe occurrences, and express your thoughts.
Consider your use of language and vocabulary. Are you able to articulate your ideas and messages succinctly? Do you use specialised terms or jargon appropriately, or do they confuse your listeners?
Reflect on your listening skills. Effective communication isn’t just about speaking; it’s also about truly hearing and understanding what the other person is saying.
Analyse your public speaking and presentation abilities. Can you convey your messages effectively and confidently to a group?
Look at your voice modulation skills. Are you using tone, pitch, and volume to your advantage to add weight and clarity to your messages?

Evaluating Own Non-Verbal Communication Skills

Non-verbal communication refers to messages expressed through means other than words, such as eye contact, gestures, postures, and facial expressions.
Gauge your understanding and control of body language. Are you aware of the messages that your gestures, facial expressions, and posture send? Can you control these aspects consciously?
Reflect on your usage and comprehension of eye contact in communication. Do you maintain appropriate eye contact when communicating with others?
Consider your use of personal space when communicating. Understanding and adhering to comfortable space boundaries is an essential non-verbal skill.
Evaluate your understanding of cultural nuances in non-verbal communication as these can vary significantly globally.
Assess your ability to read and respond to non-verbal cues from others. Are you attuned to the subtle signals that individuals put across when they communicate?

Improving Verbal and Non-Verbal Communication Skills

Focus on active listening. This doesn’t simply mean hearing what others are saying, but also understanding and interpreting the information appropriately.
Enhance your clear and concise communication. Avoid verbose language, ensure your messages are succinct and remove any ambiguity.
Cultivate emotional intelligence to improve your empathy and ability to interpret feelings and sentiments behind verbal and non-verbal cues.
Regularly seek and be open to feedback. This can help illuminate areas that need improvement that you may not be aware of.
Undertake appropriate training and development programs. These can provide structured avenues for improving and advancing your communication skills.

The ongoing process of evaluating and improving your verbal and non-verbal communication skills is crucial for effective, clear, and positive interactions within any business setting.