Jobs in Retail Business

Types of Jobs in Retail Business

Store Manager

  • A Store Manager oversees everything that happens within a retail store.
  • They have responsibility for the business performance of the store.
  • They manage store staff and deal with HR issues such as recruitment and staff development.

Sales Assistant

  • Sales Assistants work directly with customers, providing assistance and offering advice.
  • They are critical in providing a positive customer experience.
  • They often handle transactions at the till and may also be responsible for organising stock and displays.

Stock Control Assistant

  • Stock Control Assistants ensure the store maintains sufficient inventory levels.
  • They involve in receiving deliveries, storing inventory, and replenishing store shelves.
  • They also monitor sales to identify fast and slow-moving items.

Transferable Skills

Communication and Customer Service

  • Retail jobs require strong communication skills and a good grasp of customer service.
  • Retail employees must be comfortable interacting with a wide range of people and handle customer complaints professionally.

Numeracy

  • Numeracy skills are important, especially for roles that involve handling money or stock control.
  • Retail employees must be able to perform quick calculations and accurately handle transactions.

Potential Career Progression

Store-to-Head Office Progression

  • Starting in a store position can provide valuable exposure to the retail sector.
  • Retail workers can progress to more senior roles within the store, or move into head office roles such as buying, merchandising, or policy.

Further Study and Training

  • Many retail businesses offer training schemes to support career progression.
  • Employees may also choose to undertake further study such as a degree or professional qualification in retail management.

Remember, the varied nature of retail means there are many different roles available. Jobs in retail can offer flexible working hours, a lively working environment, and a potential career progression.