Producing a Flow Process Map

Understanding Flow Process Maps

A Flow Process Map is a visual representation of the steps involved in a process. It details what happens at each stage, who is responsible, as well as the time it takes and resources used.
It showcases every individual step and splits a process into discrete parts, helping to simplify complex processes.
They are typically presented in a diagram format with arrows to indicate the direction of process flow.
It embeds time and cost data, allowing businesses to see where potential delays and unnecessary costs arise.
Businesses use Flow Process Maps to identify efficiencies and inefficiencies in a business process, assess performance, and make improvements.

Start with identifying the process you want to examine. It could be anything from receiving a customer order to manufacturing a product.
Begin at the start point, log each step along the way, including all decision points, up until the end point.
Consider breaking down each task into its components, ensuring to include both major and minor activities.
Identify where in the process decisions are made, these are represented by diamond shapes in your diagram.
Make sure to note the responsibility for each task. This will help you clearly assign duties and hold people accountable in the future.
Note time and expense associated with each task, to aid in identifying inefficiencies.

Flow Process Maps can help identify bottlenecks, redundancy, and wasted resources or effort, making it apparent where improvements can be made.
They provide a clear view of the entire process, assisting in understanding the links between different operational areas and their impact on efficiency.
They support in improving communication, as it becomes easier to discuss, understand and work on a visual process rather than an abstract one.
Flow Process Maps can aid in training new staff, providing them with a visual representation of the workflow they’re to follow.

A Flow Process Map is only as good as the accuracy of input provided. Misrepresented or forgotten steps could lead to an ineffective or misleading map.
They may become over-complicated if a process has many diverse components, decision points, or variables.
Flow Process Maps are not static and will need to be updated and re-evaluated regularly as business processes change or improvements are made.

Flow Process Maps are powerful tools for improving operational efficiency, but they need to be used wisely and updated frequently.
They offer a holistic view of a process, making it possible to identify and rectify inefficiencies.