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Level 3 Business BTEC
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Level 3 Business BTEC
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Level 3 Business BTEC
– Topics
Aspects of Civil Liability Affecting Business
Consumer Protection and the Safety of Products
Sale of Goods and Supply of Goods
Formation of Contracts
Occupiers' Liability
Independent Contractors
Vicarious Liability
Remedies in the Event of Liability
Elements of the Tort of Negligence
Aspects of Criminal Law Impacting on Business and Individuals
The Role and Powers of Specific Enforcement Agencies
Strategies to Prevent Crime for Businesses
The Elements of Criminal Damage Offences
The Elements of Offences Under the Fraud Act
The Elements of Offences Under the Theft Act
Non-Fatal Offences
Corporate Manslaughter
Elements of Crime
Branding
Changing a Brand
Challenges of Managing Brands
Factors Influencing Branding Activities
Brand Design
Branding as Part of Business Strategy
Benefits and Drawbacks of Branding for a Business
Brand as an Asset
Principles of Branding
Business Decision Making
Use IT Skills to Create Appropriate Documentation
Business Skills
Contingency Plan
Threats and 'What If' Scenarios
Ratio Analysis
Creation and Interpretation of a Statement of Financial Position
Creation and Interpretation of an Income Statement
Create and Interpret a Cash Flow Forecast
Creation and Analysis of a Sales Forecast
Financial Resources
Physical Resources
Human Resources
Quality Issues
Legislation
Marketing Plan
Trends
Competitor Analysis
Types of Research
Software-Generated Information for Decision Making in a Business
Appropriate Formats for Decision Making in a Business Context
Techniques to Analyse Data Effectively for Business Purposes
The Use of Business Models to Aid Decision Making
Sources for Data Collection
Purpose and Structure of a Business
Business Ideas
Buying for Business
Agreements with Customers
Agreements with Suppliers
The Law of Contract
Negotiation
Requirements
Procedural and Regulatory
Calculating Supply and Demand Requirements
Planning the Procurement of Goods from Suppliers
Securing Supplies at Required Times
Sourcing Supplies
Identifying Procurement Requirements
Suppliers
Specifications
Supplies that Meet Purchasers' Requirements
Cost and Management Accounting
Financial and Non-Financial Perspectives
Investment Appraisal Methods
Preparation of Budgets
Usefulness of Budgetary control
Type and Purpose of Budgets
Variance Analysis
Type and Calculation of Variances
Purpose and Stages of Standard Costing
Use of Costing Methods
Classification of Costs and Costing Methods
Creative Promotion
Ethical and Legal Dimensions of Promotional Activities
Planning Promotional Activities
Costing Promotional Activities
Linking Promotional Methods to Market Segments
Influences on the Choice of Promotional Activities
The Elements of the Promotional Mix
The Importance of Integrated Marketing Communications
Developing Effective marketing Communication
The Purposes of Marketing Communications
Developing a Marketing Campaign
Appropriateness of Marketing Campaign
The Marketing Campaign
Marketing Mix
Marketing Campaign Activity
Developing the Rationale
Market Research Methods and Use
Purpose of Researching Information to Identify the Needs and Wants of Customers
Influences on Marketing Activity
The Role of Marketing
Digital Marketing
Integration in the Wider Marketing and Promotional Mix
Marketing Planning Processes
Benefits and Concerns of Online Advertising
Return on Investment compensation Models
Digital Strategies to Meet Target Objectives
Digital Marketing Objectives
Devices for Displaying Digital Communication
How the Digital Communication is Delivered
Digital Marketing in the Marketing Function
Effective Management of Personal Debt
Monitor, Review and Revise a Personal Budget Plan
Planning and Producing a Personal Budget Plan
Purpose of Effective Planning
Consequences of Debt Management Strategies
Debt Management Strategies and Credit Solutions
Debt Advice Sources
Personal Indebtedness
Personal Debt and Society
Impact of Personal Debt on an Individual
Debt and the Individual
Employment Law
Grounds for the Termination of Employment
Formal and Informal Methods of Resolving Problems in the Workplace
Organisations who can Support the Rights of the Employer and the Employee
Ensuring Equality in Employment
Contracts of Employment and Other Documentation
Basic Employment Rights Available to all Employees
Exploring Business
Benefits and Risks Associated with Innovation
Role of Innovation and Enterprise
Pricing and Output Decisions
Relationship between Demand, Supply and Price
Different Market Structure
Situational Analysis
Competitive Environment
Internal Environment
External Environment
Aims and Objectives
Structures and Organisation
Effective Business Communications
Stakeholders and their Influence
Features of Businesses
Final Accounts for Public Limited Companies
Ratio Analysis
Calculation of Shareholder Ratios
Definition and Purpose of Shareholder Ratios
Changes to Cash Flow
Completion of Cash Flow Statements
Purpose of Cash Flow Statements
Analysis and Interpretation of End-of-Year Financial Statements
End-of-Year Financial Statements
Accounting Adjustments
Accounting Standards
Accounting Concepts
Financial Statements for Specific Businesses
Manufacturing Accounts
Manufacturing Accounting Adjustments
Manufacturing Costs and Profit
Non-Profit-Making End-of-Year Financial Statements
Manufacturing Features and Aims
Non-Profit-Making Accounting Adjustments
Nature of Non-Profit-Making Organisations
Changes to Partnerships
Partnerships End-of-Year Financial Statements
Partnerships Accounting Adjustments
Features and Aims of Partnerships and Non-Profit-Making Businesses
Legal Requirements
Capital Structure
Ownership and Purpose
Insurance Principles and Policies
The Needs of Customers and the Insurance Policies to Meet these Needs
Commercial Insurance Policies
Personal Insurance Policies
Motor Insurance Policies
Jobs Roles within the Insurance Industry
Insurance Providers
The main Principles Underpinning All Insurance Contracts
Principles of Contract Law
Principles of Risk Management and Risk Measurement
International Business
Resource Considerations
Strategies for Operating Internationally
Impact of Cultural Factors
Cultural Factors
International Business Support Systems
External Influences
Barriers to International Business
International Trading Blocs
Globalisation
Support for International Business
Financing of International Business
International Business
Investigating Corporate Social Responsibility
Help for Communities
Employment and Diversity Policies
Financial Responsibilities
Corporate Governance and Executive Pay
CSR/Social Audits
The Costs and Benefits of Seeking Recognition from External Bodies
Potential Drawbacks from Adopting a Corporate Socially Responsible Approach to Business
Benefits of Acting Responsibly
Methods of Strengthening the CSR Image of a Business
Supply Chain and Community Issues
Consumer Protection Issues
Environmental Issues
CSR Issues and the Impact on Stakeholders
Investigating Customer Service
Individual Skills Audit and Development Plan
Dealing with Customer Service Requests and Complaints
Customer Service Skills and Behaviours
Indicators in Improved Performance
Monitoring and Evaluating Customer Service Provision
Customer Service Legislation and Regulations
Benefits of Building Customer Relationships
Customer Expectations and Satisfaction
Customer Service in Business
Investigating Retail Business
Impact of Digital Technology
Stock Control
Retail Supply Chains and Logistic Processes
Distribution Channels
The Competitive Environment and Trends
Changes due to New Technologies Used in Sector
Impact of Social Change
The Retail environment
Employment in Retail
Structure of Retailing
Classification of Retailers
The Nature of Retailing
Investment Opportunities and Financial Planning
Auto-Enrolment
Defined Contribution Pension Schemes
Defined Benefit (Final Salary) Pension Schemes
State Pension Benefits
The Stages in an Individual's Financial Life Cycle
Tax-efficient Collective Investments
Exchange-Traded Funds (ETFs)
Investment Bonds
Investment Trusts
Unit Trusts and Open-Ended Investment Contracts (OEICs)
Property
Equities
Bonds
Cash
Legal Principles and Professional Ethics in Financial Services
Act with Integrity
Know Your Customer (KYC)
Business Regulation and compliance
Professional Ethics
Business Ethics
Other Areas of Consumer Protection
Financial Crime
High-Level Regulation
Managing an Event
Review of Personal Skills Development in the Running of the Event
Evaluation of the event
Problem Solving
Management of the Event
Factors to be Considered, including Budgets, Resources and Contingency Planning
Event Planning and the Use of Planning Tools
Feasibility Measures and Critical Success Factors
Different Types of Event, and the Factors Affecting Success
Common Formats for Skills Audit Collection
Different Skills Needed by an Effective Event Organiser
Different Tasks Needed to be Completed by an Event Organiser
Market Research
Value of the Information
Presentation of Research Results
Statistical Analysis and Interpretation of Primary and Secondary Research
Implementation Stage
Planning Stage
Appropriateness of Choice of Research
Types of Research
Purpose of Market Research
Personal and Business Finance
Limitations of Ratios
Measuring Efficiency
Measuring Liquidity
Measuring Profitability
Statement of Financial Position
Statement of Comprehensive Income
Break-Even Analysis
Cash Flow Forecasts
Sources of Finance
Types of Expenditure
Types of Income
Purpose of Accounting
Information Guidance and Advice
Consumer Protection in Relation to Personal Finance
Features of Financial Institutions
Communicating with Customers
Managing Personal Finance
Current Accounts
Different Ways to Pay
Functions and Role of Money
Pitching for a New Business
Review and Evaluation of the Pitch
Professional Presentation Skills Demonstrated in the Pitch
Documents and Materials for Pitch to Audience
Evaluation
Financial Aspects
Legal Aspects
Market Analysis and Planning
Factors to be Considered when Setting Up a Micro-Business
Models for Business Opportunities
Exploration of Ideas for a Micro-Business Start-Up
Principles of Management
The Importance and Benefits of Quality Management
The Techniques and Tools of Quality Management
Developing a Quality Culture
Quality Standards
Managing Change
Performance Appraisal
Training and Development
Techniques to Meet Skills Requirements
Motivation in the Workplace
Human Resource Planning
Human Resources (HR)
Management and Leadership Skills
Management and Leadership Styles
Business Culture
Functions of Management and Leadership
Definitions of Management and Leadership
Recording Financial Transactions
The Effect of Errors on Financial Statements
Correction of Errors and Suspense Accounts
Correction of Errors not Affecting the Trial Balance
Identification and Explanation of Different Types of Errors
Correction of Errors in the Control Accounts and the Schedule of Debtors and Creditors
Preparation and Calculation of Control Accounts
Definition and Purpose of Control Accounts
Importance of Bank Reconciliation
Completion of Bank Reconciliation
Need for Bank Reconciliation
The Trial Balance
Double Entry Ledger Accounts and Cash Books
Books of Original Entry
Double Entry System
Types of Transactions
Financial Documents
Importance of Accurate Records
Recruitment and Selection Process
SWOT Analysis and Action Plan
Review and Evaluation
Interviews and Skills
Job Applications
Ethical and Legal Considerations in the Recruitment Process
Recruitment and Selection Process
Recruitment of Staff
Relationship Marketing
Performance Measurement
Attracting and Retaining Customers using Financial and Non-Financial Methods
Key Factors of Relationship Marketing
Relationship Marketing and the Marketing Mix
Implementing Relationship Marketing Strategies
Gathering and Using Relationship Marketing Information
Customer Benefits
Business Benefits
Purposes of Relationship Marketing
Supply Chain Operations
The Impact of Technology
Technology and Supply Chain Components
Technologies
Benefits of Supply Chain Integration
Managing the Supply Chain
Integrating Supply Chains
Supply Chain Components
Transportation
Storage and Handling
Inventory Management
Team Building in Business
Being an Effective Team Leader
Being an Effective Team Member
Causes of Team Conflict
Theories of Team Development
Team-Building Techniques
Characteristics and Benefits of an Effective Team
Types and Purposes of Business Teams
The Difference between a Group and a Team
The English Legal System
Types of European Legislation and their Influence on Domestic Law
How Acts of Parliament are Created and Applied to Cases
Judicial Precedent
Participation of Lay People and their Roles
Different Types of Lawyers and their Roles
Different Types of Judges and their Roles
Alternative Dispute Resolution (ADR)
The Role and Jurisdiction of Civil Fist Instance and Appeal Courts
The Role and Jurisdiction of Criminal First Instance and Appeal Courts
Meaning, Purpose and Terminology of the Law
Training and Development
Developing and Appropriate Induction Programme
Benefits of a Good Induction Programme and Costs of a Poor Induction Programme
Induction
Costs and Benefits of Training and Development
Types of Training
Identification of Training Needs
Reasons for Training
Training and Development
Visual Merchandising
Legal and Safety Aspects
Success Factors
Retail Outlets
Technological Techniques
Psychological Techniques
Psychology of Visual Merchandising
Legislation and Safety Considerations
Display Techniques
Visual Merchandising
Work Experience in Business
Using Feedback and Setting Goals
Learning from Work Placement
Working Safely
Role and Tasks
Induction
Planning for Work Experience
Outcomes and Benefits of Work Experience
Work-Related Learning