Techniques to Meet Skills Requirements

Definition of Management and Leadership

Management: Defined as the process of coordinating and overseeing the work of others so as to ensure the goals of the organisation are achieved efficiently and effectively.
Leadership: Involves influencing others towards the achievement of the organisation’s goals and is seen as influencing others into following your plans.

Planning: Establishing goals for the business and deciding how to achieve them.
Organising: Arranging tasks and resources to work towards the goals.
Commanding: Mobilising and directing team members towards organisational goals.
Coordinating: Ensuring all parts of the organisation work together efficiently for goal accomplishment.
Controlling: Monitoring performance and taking corrective action if necessary to ensure goal attainment.

Business Culture: The set of shared values, beliefs, and practices that form the way a business operates.
Organisational Culture: The specific culture within an organisation; influences the behaviour of its members.
Cultural Change: The change of the business culture over time in response to changing market conditions, technological advancements, and other business demands.

Autocratic Style: Characterised by individual control; decisions are made without consultation.
Democratic Style: Employees are involved in decision-making; democratic leaders make the final decision.
Laissez-faire Style: Minimal direct input in the work of teams, leaving employees to carry out tasks in their own way.

Strategic Thinking: The ability to develop a vision for the company and devise plans to achieve this vision.
Communication Skills: Ability to clearly express ideas, share information, and keep team members up to date.
Decision-making Skills: Capability to make firm decisions even when faced with complex situations.

Human Resources Management: The management of people within an organisation, encompassing recruitment, development, training and retention of staff.
Performance Management: Regular monitoring and evaluation of employees’ performance to foster improvement.

Workforce Planning: Process of anticipating current and future staffing needs.
Skills Gap Analysis: Method of identifying the skills needed to fulfil a job role compared to the skills your employees currently have.

Intrinsic Motivation: When an individual is motivated by internal factors, such as job satisfaction and personal achievement.
Extrinsic Motivation: Motivation that comes from outside of the individual, often through rewards such as pay increases.

Training and Development: Designing programs to improve employees’ abilities and broaden their skillset.
Recruitment: Employing new staff with the skills required to meet business objectives.