Duty of Care

• “Duty of Care” is a legal obligation for professionals in health and social care roles. It means they must exercise a reasonable degree of caution and attention to avoid harm to others.

• This obligation intends to assure individuals receive appropriate care and treatments in a safe environment. The professional must always act in the best interests of the person they are caring for.

• Breaching the Duty of Care could lead to harm or damage to the individual being cared for. This could have serious legal consequences for the professional and can also affect the overall quality of care within an organisation.

• The Duty of Care always requires professionals to provide a standard of service which a reasonable person would expect from a professional in that particular area of work.

• Duty of Care also requires professionals to maintain personal boundaries and ethical guidelines. This means not taking advantage of vulnerable individuals, not forming inappropriate relationships and ensuring the individual’s autonomy is respected.

• This duty extends towards colleagues and other professionals, meaning actions should not put others at unnecessary risk in the health and social care environment.

• If a dilemma arises between the rights of an individual and the Duty of Care, professionals must make decisions that prioritise the health, safety and well-being of the individuals in their care.

• Communication plays a big role in fulfilling Duty of Care. Keeping individuals informed about their health and care, discussing potential risks and hazards with them and involving them in decisions about their care are all key parts of this duty.

• It’s crucial, under Duty of Care, to act quickly if harm is suspected or alleged, record any incidents or issues, and provide feedback on the outcome.

• Protecting confidentiality is part of the Duty of Care. This includes only sharing personal information with those who need it for the provision of care and safeguarding.

• In fulfilling their Duty of Care, professionals must promote equality and diversity, treating all individuals with respect and dignity.

• Lastly, to uphold the Duty of Care, professionals must continuously improve their knowledge and skills, and maintain proficiency in their roles. This includes regular training and development.